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Xavier Cárdenas, founder of Hospitality Tech & Consulting and pioneer of revenue management in Latin America

Founder

Xavier Cárdenas

Pioneer of revenue management in Latin America and of short-term rentals in Colombia. PhD candidate in Digital Transformation at IE Business School.

17+

years in the hotel industry

8

countries of operation

350+

properties managed

Achievements

What Xavier has built in revenue management, short-term rentals and industry education.

FOUNDER · MY REVENUE

Pioneer of revenue management in Latin America

Founded My Revenue to bring professional revenue management to hotels and properties across the region, operating in 8 countries.

CO-FOUNDER · WELLCOME

Pioneer of short-term rentals in Colombia

In 2017 he carried out Colombia's first Airbnb market study (Bogotá case, with Cotelco) and led the professional management of short-term and vacation rentals.

FOUNDER · ASOHOST

Colombia's first short-term rental association

Co-founder and vice president of ASOHOST (2018 – present), Colombia's first trade association for short-term and vacation rentals. Represented the sector before MinCIT, ProColombia and COTELCO with market data and public policy proposals.

FOUNDER · EXPOHOST

A meeting place for the industry

Co-founder and director of ExpoHost (2019 – present), Colombia's largest trade show for short-term rentals and non-traditional lodging.

EDUCATOR

Industry trainer

Graduate and executive education faculty at IE Business School, SHMS, CESA, INALDE, Javeriana, Externado and Anáhuac, among others. Author of training and certification content. Trainer for COTELCO, ProColombia, ANDI and Chambers of Commerce.

PODCAST

Airbnb Tips Podcast

One of the most listened-to podcasts in the Management category on Apple Podcasts Colombia.

Recognitions

Distinctions from the industry, technology partners and the entrepreneurial community.

SiteMinder Advocate Partner

Recognized as a SiteMinder partner for My Revenue.

Latitud Fellow

Selected for the Latitud founders program.

Distinguished Alumnus · ASCOLFA (Entrepreneurship)

Recognition from the Colombian Association of Business Administration Schools for his contribution to Colombia's business and entrepreneurial ecosystem.

Great Place to Work Certification

Recognition of talent management and organizational culture practices in his companies.

Speaker · I Congress of Revenue Management & Pricing

Invited speaker at the congress dedicated to revenue management and pricing strategy.

Official AHLEI and STR/CoStar examiner in Latin America

Administers and endorses the AHLEI (CHRM) and STR/CoStar (CHIA) certification exams in the region.

Career

2017 – present

Founder · My Revenue and Wellcome

Revenue strategy for a portfolio of 350+ properties in 8 countries; revenue manager teams and AI-powered analytics. Successful exit.

2014 – 2017

Director of Revenue & Analytics Consulting · IDeaS (SAS)

Implementation of the IDeaS RMS in luxury and full-service hotels across Latin America.

Previously

Starwood Hotels & Resorts (now Marriott International)

Leadership career at one of the world's major hotel chains.

2009 – 2011

CIO · Hoteles Royal

Technology and data for a 13-property portfolio; foundation of the group's first revenue management capabilities.

2009 – present

University lecturer

Revenue management, pricing and digital transformation at 10+ universities in Latin America and Europe.

Education and certifications

PhD(c) Digital Transformation · IE Business SchoolMaster in International Hospitality Management · SHMS SwitzerlandBusiness Administration · Universidad de La SabanaCRME · HSMAICHRM · AHLEICHIA · STRESSEC · Distribution and RevenueEDHEC · Mastering Luxury Hospitality

Publications

AMCIS 2025 · CO-AUTHOR WITH JOSÉ ESTEVES

Sensemaking in digital transformation and revenue management

Foundation of the digital transformation model HTC uses with its clients. Peer-reviewed publication.

What I have learned

Three lessons from 17 years implementing revenue management, technology and data in hotels.

Lesson 1

Technology doesn't generate revenue on its own

Implementing an RMS in luxury and full-service hotels showed that results depend on the processes and people who use it, not the tool.

Lesson 2

People adopt what they understand

From teaching at universities and trade bodies to daily operations: change lasts when the team knows why it decides what it decides.

Lesson 3

AI needs human judgment

Data and AI speed up decisions, but someone with knowledge must train it, validate it and answer for the result.

Credentials

Years of hands-on practice in revenue management and hospitality, backed by doctoral training in digital transformation.

Leadership

Founder of Wellcome and My Revenue

Consultancy specialized in revenue management, short-term and vacation rentals, hotel audits and outsourced revenue management, operating in Colombia, Mexico and Chile.

Foundation

Founder of HTC

Hospitality Tech & Consulting was created to bring AI, data and technology to hotels, operators and property managers.

Education

PhD(c) and Master

PhD candidate in Digital Transformation (IE) and Master in Hospitality, with certifications from AHLEI, HSMAI, STR, ESSEC and EDHEC.

Full profile at linkedin.com/in/xaviercardenas

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